Returns, Refunds & Exchanges

We want every order from www.modernlifeavenue.shop to be handled as clearly and smoothly as possible. Please review the policy below before requesting a cancellation, return, refund, or exchange.

Order Cancellation

Can I cancel my order after placing it?

Yes, but only if you contact us quickly.

If you contact us within 24 hours after placing your order, we may be able to cancel the order and issue a refund.

Once your order has entered the creation, processing, or shipping stage, it can no longer be cancelled or refunded.

If you would like to request a cancellation, please contact our customer service team as soon as possible.

Returns & Refunds

Can I return an item for a refund?

In general, we do not accept returns unless the product you received has a defect.

If your item is defective, please contact us within 7 days of receiving your order.

To help us review your request, please provide:

• Your order information

• A description of the issue

• Photos or other evidence showing the defect, where applicable

Once we receive the necessary information, our customer service team will review your case and help provide an appropriate solution.

Size Exchanges

Can I exchange an item for a different size?

Yes. Size exchange requests may be accepted within 7 days after receiving the product, provided that the item remains in a condition suitable for resale.

Because our orders are shipped internationally, customers requesting an exchange are responsible for applicable:

• Return shipping costs

• Replacement shipping costs

• Customs duties

• Tariffs or other related charges

Shipping costs and customs fees vary by country and destination.

Before sending an item back, please contact our customer service team so we can provide the applicable exchange instructions and estimated costs.

Customer Service Email:
duanrainbow1027@gmail.com

Important Notes

Please do not return any product without contacting us first.

Return or exchange requests submitted after the applicable 7-day period may not be accepted.

Items returned for an exchange should remain in a condition that does not affect their resale.

Contact Us

If you have any questions regarding cancellations, defective products, refunds, or exchanges, please contact us:

Website: www.modernlifeavenue.shop

Email: duanrainbow1027@gmail.com